Terms of use

IOSS TERMS AND CONDITIONS

Effective as of 3rd November 2025

These Terms and Conditions (“Terms”) govern the relationship between INTERNATIONAL ONLINE SEXOLOGY SUPERVISORS PC, registered at M. Mpotsari 42, Thessaloniki, Greece, (“IOSS”, “we”, “us”, “our(s)”), and you, the Supervisor, Supervisee, Speaker, User, Subscriber, Enrolled Participant (as defined below). By using the Website and accessing our Services, you agree to be bound by these Terms.

1. DEFINITIONS

The following definitions shall apply to any capitalized terms not otherwise defined within the Terms.
(a) “Account” means your account with IOSS to utilize the Services (as described in Paragraph 9).
(b) “Affiliates” means the directors, officers, employees, independent contractors, vendors, agents, and affiliates of IOSS. The defined term, “Affiliates”, does not include you, the Supervisor, Supervisee, Speaker, User, Subscriber, or Enrolled Participant who agrees to these Terms.
(c) “Personal Information” means the personal information you provide to IOSS when setting up to register your Account, accessing the Website, and/or using the Services. Personal information includes, but is not limited to, your name, email address, profession, home or other physical addresses, telephone number, payment information, and any other information provided when setting up the account, and may be used to identify you.
(d) “Sexology Courses” means online lectures and accompanying materials on sexology provided by IOSS, including online state of the art lectures, instructional courses, inspirational talks, clinical case discussions, and new clinical findings.
(e) “Speakers” means an individual who delivers a lecture to IOSS, most often incorporated into the Sexology Courses and the International Diploma in Clinical Sexology of IOSS.
(f) “Subscriber” means an individual who uses IOSS to access Sexology Courses through a personalized subscription service.
(g) “Supervision” means the session between a Supervisor and Supervisee with the purpose of professional development in sexology. Supervision can be held for 1 – 7 supervisees.
(h) “Supervisee” means an individual who utilizes IOSS Services to obtain professional development in the field of sexology through a Supervision.
(i) “Supervisor” means an individual who provides Supervision.
(j) ‘International Diploma in Clinical Sexology’ means a one-year online training program that includes Sexology Courses, Supervision, and an online examination leading to the award of a Diploma.
(k) “Enrolled participant” means an individual who has enrolled in the “International Diploma in Clinical Sexology” training program by IOSS.
(l) “Services” has the meaning outlined in Paragraph 2.
(m) “User” means any individual who uses IOSS to access Sexology Courses on-demand to claim continuous education credits, and who is not a Subscriber, Supervisee, or Enrolled Participant.
(n) “Website” means the IOSS website found at www.sexologysupervisors.org

2. SERVICES

2.1 IOSS PROVIDES THE FOLLOWING SERVICES:

• A means for connecting healthcare providers, such as physicians or mental health professionals, with Supervisors to obtain clinical supervision in a sexology-related field through Supervision. This service is available for individuals who want to use IOSS as Supervisors or Supervisees. Supervision is provided to Supervisees, Users, Subscribers, and Enrolled Participants on an on-demand basis.
• Access to non-downloadable sexology courses, such as video lectures, on topics relevant to healthcare providers and mental health professionals in the sexology field. This content is available to Subscribers through their personalized subscription plan and to all Enrolled Participants.
• The International Diploma in Clinical Sexology is a one-year training program that includes a selection of Sexology Courses and eight Supervision sessions with IOSS. Participants who successfully pass an online exam and meet the specified requirements will be awarded the diploma. This service is available to enrolled participants on an on-demand basis.
• Possibility to claim continuous education credits from the Accreditation Council for Continuous Medical Education (ACCME), American Psychological Association (APA), and American Association of Sexuality Educators, Counselors and Therapists (AASECT). This service is available to Users on an on-demand basis, to Subscribers depending on their personalized subscription plan, and to all Enrolled Participants.
• A peer consultation portal that can be used by Users, Subscribers, Supervisees, and Enrolled Participants to, among other things, connect with other Users to share information and seek guidance.

All services described in this paragraph are collectively referred to as “Services”.

2.2 SERVICE – GENERAL

2.2.1 By using the IOSS Services, you confirm that you have the appropriate and proper prior knowledge, skills, and experience to access the Sexology Courses and/or Supervision and/or International Diploma in Clinical Sexology. You also warrant that you are purchasing access to these Services for your professional purposes, and not as a consumer seeking therapeutic services for personal reasons. 
2.2.2 We warrant that the Sexology Courses, Supervisions, and International Diploma in Clinical Sexology will be provided using reasonable care and skill, in accordance with best practice and by suitably skilled and qualified instructors.
2.2.3 All information contained in the Supervision is general in nature and subject to change. Nothing contained in the Supervision constitutes, nor should it be construed as, a professional or clinical judgement, decision, or position by IOSS regarding any third party.
2.2.4 We may, at our sole discretion, substitute the proposed Supervisor/s or Speaker with another suitably skilled and qualified Supervisor/s or Speaker. Such substitution shall not constitute a valid reason for claiming reimbursement of the Sexology Course,  Supervision, or International Diploma in Clinical Sexology.
2.2.5 If you require assistance with any administrative matter, please get in touch with us using the contact details set out on our website, and we will do our best to help. We reserve the right to charge a reasonable fee for such administrative services, which we will notify you in writing beforehand.
2.2.6 All certificates will be provided electronically. Hard copies can be mailed for a fee per certificate plus courier postage.

2.3 MATERIALS RELATING TO THE SERVICES

2.3.1 We will provide or make available appropriate online materials related to the Sexology Course, Supervision, and the International Diploma in Clinical Sexology (“Course Materials”).
2.3.2 Except for any Course Materials based on content provided by you (“User Content”), all intellectual property rights in the Course Materials are owned by or licensed to IOSS. We grant you a limited, non-exclusive, revocable, non-transferable, non-sublicensable right to use the Course Materials solely within the context and for the purposes of attending the Supervision, accessing the Sexology Courses, or the International Diploma in Clinical Sexology, and for your own personal use. You agree not to make copies of or distribute any Course Materials to any third party.
2.3.3 Other than in relation to User Content, we undertake to indemnify you against all liabilities, costs, expenses, and damages relating to any claim that your use of the Course Materials infringes any third-party intellectual property rights.
2.3.4 To the extent that any Course Materials are based on User Content provided by you that includes, discusses, refers or otherwise relates to patient content (meaning any information relevant to clinical cases discussed), you grant us a license to use such User Content for the Course Materials and IOSS Services in general, and agree to indemnify us against all liabilities, costs, expenses and damages relating to any claim that our use of User Content infringes any third party intellectual property rights.
2.3.5 Due to different privacy rules and deontological codes applicable in each jurisdiction, each Subscriber, User, Enrolled Participant, Speaker, Supervisor, and Supervisee is fully and solely responsible for the information they share during the Supervision Courses, Sexology Courses, or International Diploma in Clinical Sexology, including as part of User Content. IOSS is not responsible for the type of information being shared by them and trusts that the behavior of the Subscriber, User, Enrolled Participant, Speaker, Supervisor, and Supervisee complies with the laws applicable to their own jurisdiction.

2.4 SUBSCRIPTIONS

2.4.1 Subscription plans

Annual Subscription Plan: Subscribers who complete the subscription process choosing an annual plan will receive the subscription services for one year starting from the date of purchase, and will automatically renew unless and until the Subscriber cancels the subscription, or it is suspended or discontinued by IOSS. If the Subscriber cancels the annual subscription, they will continue to have access until the end of the current subscription period; they will not receive a refund and will not be billed for the next billing cycle.

Monthly Subscription Plan. The monthly subscription lasts for one month (30 days) starting on the date of purchase and will automatically renew unless and until the Subscriber cancels the subscription, or it is suspended or discontinued by IOSS. If the Subscriber cancels the monthly subscription, cancellation will be effective at the end of the current monthly period. The Subscriber will continue to have access to educational content for the remainder of that period, will not receive a refund, and will not be billed for the next billing cycle.

2.4.2 Subscription Services

Subscribers will have access to the services listed below, depending on whether they have an annual or monthly plan, as outlined on the Plans and Pricing page on the website.

• Full access to Sexology Courses, a world-class collection of 100+ video lectures in clinical sexology (more than 150hours), taught by 65+ of the world’s best professionals in the field. The content can be viewed online through the IOSS website and is not downloadable.
• Access to new educational content that is added frequently.
• Possibility to earn ACCME and APA continuous education credits, as well as AASECT credits at no extra cost (AASECT credits are only included in the annual plan, not the monthly). The specific number of credits they can claim is that posted on the website. Subscribers claiming credits are solely and entirely responsible for carefully reading the learner notification, checking the expiry date by which they can apply for credits, and applying for the continuous education credits before that date. The learner notification is available on the website at the specific CE credit page. For any clarification, Subscribers are responsible for contacting IOSS administration well in advance of the final deadline to apply for the continuous education credits to allow sufficient time for inquiries and processing, and the final application for the credits within the deadline. For the avoidance of doubt, IOSS is not issuing the AACME and APA continuous education credits certificates itself; rather, it acts as an intermediary between the Subscriber and the relevant organization to facilitate the process of obtaining such credits.
• Annual subscribers with an active account who wish to enroll in the International Diploma in Clinical Sexology and pay the registration fee through the IOSS website, are entitled to a deduction of the registration fee equal to the full amount they paid for their annual subscription.
• Certificates of Learning Hours are available to annual plan subscribers based on the hours they spend watching video courses on the platform. These certificates can be requested up to three times a year by contacting IOSS. IOSS is not responsible for any discrepancies between reported viewing hours and actual hours spent on the platform. The hours are calculated by the platform’s tracking system, and their absolute accuracy cannot be guaranteed.
• Customer service will be available to every Subscriber who contacts IOSS at no additional cost. Customer service will respond during business hours.
• The Philomath Sexology Award is provided in electronic format with the Subscriber’s name and year of subscription at no additional cost. Subscribers on the annual plan will receive this at the start of their subscription period. Subscribers on the monthly plan will receive this after eight consecutive months of subscription.

2.5 ON–DEMAND SERVICES FOR USERS

2.5.1 Users who purchase on-demand Sexology Courses accredited for AASECT, and/or APA, and/or ACCME credits, on an on-demand basis, will have access to the specific content for one year starting from the date of purchase. Access to accredited courses is provided online through the IOSS Website and is not downloadable.

2.5.2 Users purchasing on-demand accredited Sexology Courses that provide the possibility to claim continuous education credits are themselves solely and entirely responsible for carefully reading the learner notification, checking the date until which they can apply for credits (expiry date) and applying for the continuous education credits before that date. For any clarification, Users are responsible for contacting IOSS administration well in advance of the final date for applying for the continuous education credits to allow sufficient time for any clarifications and final application for the credits within the deadline. For the avoidance of doubt, IOSS is not issuing the continuous education credits certificates itself; it is rather simply acting as an intermediary between the User and the relevant organization to facilitate the process for obtaining such credits.

2.6. On-Demand Services for Supervisees

2.6.1 Supervisees can schedule supervision sessions by paying the required fee via the website portal. 
2.6.2 Supervision sessions are not recorded and cannot be recorded by supervisees for any reason.
2.6.3 Supervisees are responsible for verifying the correct time and date of scheduled sessions, as well as any relevant instructions through the website and/or email communication from IOSS. The website is synchronized with the Supervisee’s local computer time. However, supervisees should double-check the time conversion to ensure accuracy.
2.6.4 Supervisions are scheduled on weekdays and within the European and US time zones.
2.6.5 IOSS will send detailed attendance instructions to all attendees before the supervision sessions.

2.7. On-Demand Services for Enrolled Participants

2.7.1 Enrolled participants in the International Diploma in Clinical Sexology must pay the fee prior to their enrollment. This fee covers access to all sexology courses available on the website, eight coupons providing a 100% discount on four individual and four group supervision sessions provided by IOSS, access to exams, and the certification fee within one year of enrollment.
2.7.2. Participants enrolling in the International Diploma in Clinical Sexology may be licensed healthcare professionals, including physicians, psychologists, clinical social workers, nurses, counselors, or other relevant professionals, as long as they are authorized to provide healthcare services in their country. IOSS is not responsible for verifying the licensure status of participants. It is solely the individual’s responsibility to ensure they hold the necessary licensing. By enrolling, the participant affirms that they meet this requirement.
2.7.3 The enrolled participant will be awarded the Diploma in Clinical Sexology after completing the classes of the core curriculum, viewing a minimum of 10 viewing hours of the supplemental curriculum, completing four group and four individual supervision sessions, and successfully passing the exam within one year of enrollment.
2.7.4 The total study time estimation reported on the Diploma includes approximately one-third additional hours beyond the requirements of the training program, to encompass independent study and exam preparation.
2.7.5 The viewing hours of each enrolled participant are based on IOSS’s tracking system. IOSS is not responsible for discrepancies between reported viewing hours and actual hours spent on the platform; the hours are calculated by the platform’s tracking system, and their absolute accuracy cannot be guaranteed. Enrolled participants are advised to regularly contact IOSS to request a check of their viewing hours.
2.7.6 Enrolled participants are expected to schedule their supervision sessions well in advance of the end of the enrollment year. It is their responsibility to act promptly, review available times and dates, and schedule sessions accordingly. Coupons that are not used within the program’s time frame will be cancelled and will not be transferred to a later time.
2.7.7 Individuals who do not pass sections of the exam can retake them an unlimited number of times within the program’s timeframe.
2.7.8 Enrolled participants will not have access to the sexology courses, exams, or supervision coupons after one year from the date of enrollment. Those wishing to extend their training may do so upon payment of a fee, as determined by IOSS.
2.7.9 The enrolled participant will have access to all Sexology Courses available on the website for one year after enrollment.
2.7.10 The enrolled participant will be eligible to claim AASECT and ACCME credits. They are solely responsible for carefully reviewing the information provided on the website regarding requirements, deadlines, and procedures, or contacting IOSS by email for clarification. The enrolled participant that wishes to claim credits must check the expiry date by which credits must be applied for and submit their applications before that date. For any clarification, they are responsible for contacting the IOSS administration well in advance of the final deadline to allow sufficient time for inquiries and processing. For clarity, IOSS does not issue the ACCME and APA continuous education credits certificates itself; it acts solely as an intermediary between the participant and the relevant organization to facilitate the process.

2.8 BOOKING AND ACCESSING SERVICES

2.8.1 Our Website will guide Subscribers to Sexology Courses, Enrolled Participants in the International Diploma in Clinical Sexology, and On-demand Users claiming credits on the steps they need to take to access the relevant services. Our booking process allows customers to check and amend any errors before completing the purchase.
2.8.2 After Subscribers, Users, and/or Enrolled Participants purchase access to the Sexology Courses, they will receive an automatic email acknowledging the charge and providing further instructions.
2.8.3 Due to technical reasons that may impede access to the video lectures, the User, Subscriber, or Enrolled Participant must contact IOSS via email and cooperate with Customer Service to facilitate a resolution.
2.8.4 Regarding participation in group supervision, our website will provide information to Supervisees to help them book their preferred sessions. Group supervisions of IOSS are named Hop-on Hop-off, and the relevant schedule, supervisors, and instructions are available on the website. Booking a group supervision session will be confirmed by an automatic email acknowledging the charge and providing further instructions.
2.8.5 Regarding participation in individual supervision, supervisees need to email IOSS and request it. It is only after agreement with IOSS on the preferred type of supervision, dates, and times that they will be requested to pay for their session/s. Individual supervision will be scheduled based on the availability of supervisors and within the European and US time zones. Priority is given to Enrolled Participants of the Diploma and to Annual Subscribers.
2.8.6 We reserve the right, at our sole discretion, not to accept any booking for a Supervision, subscription to Sexology Courses, or enrollment in the International Diploma in Clinical Sexology. In such a case, we will inform you by email as soon as possible. If you have paid the relevant fee we will refund it by the same method you used to pay.

2.9 PAYMENT FOR SERVICES

2.9.1 The fees for Supervision, Subscription to Sexology Courses, on-demand Accredited Courses, and enrollment in the International Diploma in Clinical Sexology are as published on our website at the time of purchase. Prices for the Diploma may vary if offered by other organizations or providers.
2.9.2 Subscriptions will be renewed at the same price as the initial purchase unless:
a) the subscriber has been notified otherwise by email; or
b) a coupon was used during the initial purchase, in which case the renewal price will be the price posted on the website at the time of renewal.
2.9.3 Discount coupons are valid only for a specific purchase. Subscriptions bought with a discount coupon will renew at the regular price listed on the website at the time of renewal. The discount coupon does not apply to renewal payments.
2.9.4 The Supervisee, User, Subscriber, and Enrolled Participant can only pay using a credit/debit card or other options provided on our webpage.
2.9.5 IOSS will provide an invoice to the Subscriber, Supervisee, User, and Enrolled Participants within one month of payment.
2.9.6 VAT does not apply to IOSS services. Subscribers, Supervisees, Users, and Enrolled Participants are responsible for paying any additional taxes or charges that arise as a result of their use of IOSS Services. The prices of the IOSS Services correspond to the net amount due to us as a result of your use of the IOSS Services, and thus, you are required to provide us with that full amount in order to access our Services. Any other applicable taxes, charges, or fees will be in addition to the full price of IOSS Services.
2.9.7 All amounts due shall be payable in the currencies specified on our Website.
2.9.8 Supervisors and Speakers will receive an honorarium for their services by bank transfer. This will be completed within one month after the delivery of the Supervision or lecture and once IOSS has received the invoice.

2.10 CANCELLATION AND REFUND POLICY

2.10.1 Subscriptions and on-demand purchases of access to Sexology Courses, and enrollment in the International Diploma in Clinical Sexology are non-refundable. IOSS will not provide refunds for partially unused subscription periods, for not-watched Sexology Courses purchased on demand, or to account for different expectations of Users, Subscribers, or Enrolled Participants in relation to the Sexology Courses (we strongly recommend reviewing the available video trailers before purchasing).
2.10.2 Technical issues that temporarily hinder access to the Sexology Courses or other Services do not entitle the User, Subscriber, or Enrolled Participant to a refund.
2.10.3 We reserve the right, at our sole discretion, to cancel or reschedule a Supervision if necessary. IOSS reserves the right to replace the supervisor if needed. We will notify Supervisees of any such changes as soon as possible. If IOSS cancels or reschedules a session to a date that is inconvenient for the supervisee, a full refund or credit transfer will be offered upon request but will not entitle them to any other form of compensation in the event of such changes.
2.10.4 Cancellation by the Supervisee and/or partial attendance do not qualify for a refund. Notification for cancellation or rescheduling must be sent to [email protected].
2.10.5 Supervisees who cancel their session at least 10 days in advance can reschedule, as long as there are open spots on other dates. Rescheduling is not permitted for cancellations made less than 10 days before the session or for no-shows. If rescheduling isn’t possible, the Supervisee will not receive a refund.
2.10.6 If the Supervisor wishes to change the agreed date/time of individual supervision sessions, this must be requested as soon as possible to IOSS and the Supervisee via email. The Supervisor must suggest four alternative dates/times.
2.10.7 If the Supervisee cancels an individual supervision at least 15 days before the starting date, Supervisors will be offered a payment equivalent to 20% of the agreed honorarium upon request.

3. SPECIFIC RESPONSIBILITIES RELEVANT TO SUPERVISEES

When using the Services to earn the clinical supervision hours required for the professional licence in your country, you agree to be solely responsible for the following:

(a) Having and maintaining a thorough understanding of the relevant country’s requirements as they pertain to clinical supervision (for example, the number of hours required and whether those hours can be obtained through online supervision); and
(b) Each country’s requirements for clinical supervision hours vary and may change periodically. You acknowledge and agree that IOSS is not responsible for tracking each country’s requirements for clinical supervision hours or advising you on them, nor is IOSS accountable for verifying the eligibility of any Supervisor to serve in such capacity.

4. SPECIFIC Responsibilities RELEVANT TO Enrolled ParticipantS

The International Diploma in Clinical Sexology is awarded by IOSS solely for educational purposes. It does not constitute a license to practice, or a qualification recognized for professional practice in any jurisdiction. It is the sole responsibility of the Enrolled Participant to verify and ensure that they meet all legal, licensing, and professional requirements to practice, offer services, or utilize the qualification in their country or jurisdiction. Recognition and authorization to practice as a licensed professional vary by location and depend on local authorities or licensing bodies. IOSS shall not be held responsible for any legal, professional, or licensing matters arising from the use or application of the Diploma or related qualifications.

5. LINKS TO OTHER SITES

Through hypertext or other computer links, website users will be able to access other sites operated by IOSS, its affiliates, or other third parties (“Linked Sites”). Unless otherwise specified, the Linked Sites are not under IOSS control. The Linked Sites may have different terms of use and privacy requirements. Unless otherwise specified, IOSS is not responsible for the Linked Sites’ content, policies, or any changes or updates to such sites. IOSS provides these links for your convenience only. Clicking on the hyperlinks to any such Linked Sites is done at your own risk. IOSS is not a party to any transaction between you and a Linked Site. Unless specified, IOSS does not sponsor, endorse, adopt, confirm, or approve any material or representations made in those Linked Sites.

6. ACCEPTANCE

By using the Website and Services, you confirm that you are at least eighteen (18) years old, have read and understood these Terms, and agree to be legally bound by them. If you are using the Website or Services on behalf of someone else, you acknowledge that you have discussed these Terms with that person and have the authority to bind them to these Terms, as well as yourself. If you do not agree to these Terms, do not access or use the Website or Services.

7. GRANT OF LICENSE

As long as you comply with these Terms, we grant you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to use the Website and related Services. The Website must not be reproduced, duplicated, copied, modified, sold, resold, distributed, visited, or otherwise exploited for any commercial purpose.

8. 8. INTELLECTUAL PROPERTY

(a) All content, including text, pictures, graphics, logos, images, documents, and other materials, unless stated otherwise, that you access through the Website or IOSS Services is owned by, or licensed to, IOSS or its Affiliates. The Website, Services, all related software (both source code and object code), all content provided by us, our Affiliates, or agents, as well as all processes, designs, techniques, concepts, improvements, modifications, inventions, and discoveries related to the Website and Services, along with all trademarks, copyrights, service marks, patents, applications, trade secrets, and other intellectual property rights associated with them, and any derivative works, are and shall remain our exclusive property. Additionally, you shall not, nor allow any other party to, (a) disassemble, decompile, decrypt, reverse engineer, or attempt to discover or reproduce source code for any part of the Website or Services; (b) alter, modify, or create derivative works based on the Website, Services, or related materials; or (c) use any part of the Website, Services, or related materials to develop any computer program, invention, work, or device that performs, replicates, or uses similar functions to the Website or Services. Your use of the Website or Services indicates your agreement that you will not, by any means, claim any intellectual property rights over the content described in this paragraph. Furthermore, you agree not to disclose, reproduce, duplicate, copy, sell, share, or commercially exploit any of the content unless you have received prior written consent from IOSS. For clarity, streaming video content and sharing it with others would violate these Terms and breach the license granted to you.

(b) You agree that any information that you share on our Website or through our Services will not (a) be offensive, threatening, libelous, defamatory, obscene or otherwise objectionable; (b) infringe on the copyrights or other intellectual property rights of any third party; (c) violate the privacy right of any third party; (d) violate these Terms; or (e) otherwise violate any applicable law. We do not pre-screen the information provided by you, but we reserve the right (but do not have the obligation) to remove any information uploaded to or posted on the Website if it is found to violate these Terms.

9. ACCOUNTS

To utilize the Services, you must create an Account. To create such an Account, you must select a username and password. It is solely your responsibility to protect your login credentials from third parties, as you will be held responsible for any and all actions, including unauthorized activities taken under your Account. As such, you agree to access the Services exclusively from a private computer with updated virus protection. You further agree to provide and update the required Personal Information in your Account when necessary. One account is permitted per IP address. Accounts that are accessed through multiple IP addresses will be blocked.

10. USER PROFILES

In addition to the Accounts described in paragraph 9 you agree to provide and maintain an accurate user profile. Your profile must not contain any misleading or false statements including, without limitation, statements regarding your expertise, the status of your professional license, your credentials or experience.

11. SECURITY

We care about the security of your personal information and account information and  we continually work to protect them. However, we cannot guarantee that unauthorized third parties will not be able to bypass our security measures. Please notify us immediately of any unauthorized use of your Account.

12. NO EMPLOYMENT STATUS

IOSS does not establish an employer-employee relationship with any of its service users (Users, Subscribers, Supervisors, Enrolled participants), including Supervisors and Speakers as independent contractors. All persons employed by Service Users shall be their employees or independent contractors. Service users shall be fully responsible for themselves and for those they employ or engage, including, without limitation, compensation, withholding taxes, workers’ compensation, other insurance, and any other required payments.

13. NON-SOLICITATION AND NON-COMPETE AGREEMENT

IOSS understands that Supervisors may be active in private practice and already serve as supervisors to supervisees outside of IOSS. This paragraph applies only to Supervisor-Supervisee relationships that are established through IOSS. This paragraph in no way prohibits or restricts Supervisors from working with supervisees whom the Supervisor obtained outside of IOSS. Notwithstanding anything herein to the contrary, Supervisors are permitted to use IOSS’s Services related to online supervision with existing supervisees (outside IOSS) without violating this paragraph. As a condition of using the Services, you agree that you will not make any attempt to solicit any Supervisees or Supervisors you meet through IOSS, or any of IOSS independent contractors, agents, vendors or employees for (a) working directly with the Supervisee outside of IOSS or (b) hiring or retaining such individual or entity to provide the same or similar services provided to IOSS in competition with IOSS. In addition, you agree not to use any information, including Confidential Information, you obtain, directly or indirectly, about the inner workings of IOSS, or its business model, to participate in the creation of, or accept employment with, any entity that seeks to compete with the Services offered by IOSS. These non-solicitation and non-compete provisions shall apply so long as you have an Account with IOSS and for a period of 12 months following the termination of your Account with IOSS.

14. CONFIDENTIALITY

You acknowledge that IOSS uses confidential and/or proprietary information and trade secrets in creating, developing, promoting, maintaining, and marketing the Services. “Confidential Information” includes, without limitation, the following: financial and accounting data; marketing plans; vendor and supplier information; data processing and communication information; services under development; research and development; Supervisee, User, Subscriber, Enrolled Participant, Supervisor and Speaker Personal Information; clinical case information and other information used by or concerning IOSS which it treats as confidential and is not publicly available. You agree not to, directly or indirectly, discuss, disclose, make known to, or use for the benefit of yourself or any person, firm, corporation, or other entity any Confidential Information.

All IOSS ‘s Service users agree to be responsible for maintaining the highest standards of professionalism and confidentiality in connection with their obligations related to Confidential Information or protected health information of the individuals, which they may discuss as a part of the Services. To uphold this confidentiality standard, users are strictly prohibited from sharing the names, addresses, email addresses, phone numbers, dates of birth, social security numbers, or any other information that may be used to identify any individual.

15. PRIVACY

The use of our Website and Services is subject to our Privacy Policy located at [www.sexologysupervisors.org]. By using the Website, you agree to comply with IOSS’s Privacy Policy. You acknowledge that you and/or the individual on whose behalf the Account was set up have carefully reviewed and understood the Privacy Policy.

16. AMENDMENTS

From time to time, IOSS may modify, supplement, change, update, or revise the Terms by posting the amendments on the Website. It is solely your responsibility to periodically revisit the Terms to check for any amendments. You acknowledge and agree to be bound by any amendments to these Terms by continuing to use the Website or Services after the amendments are posted.

17. TERMINATION

You may terminate your Account with IOSS at any time and for any reason by contacting IOSS or deactivating your Account on the Website. All termination requests will be processed within 14 days from the receipt of the request. Upon termination, you will no longer be able to access your Account. Terminating your Account before the end of the year during which you have access to Sexology Courses (either through subscription or on-demand mode or the International Diploma in Clinical Sexology) will not constitute a valid reason for claiming a refund for the remaining period following termination. Any fees owed at the time of termination will be due immediately. If your IOSS account is set up for automatic deductions from your payment account, your final fees will be deducted no later than the date the termination is finalized. Furthermore, you remain bound by these Terms after the date of the termination or suspension of your account, with the sole exception of your obligation to keep your Account with IOSS updated.

18. IOSS DISCLAIMER

The information contained on the Website and the Services provided by IOSS is for general information purposes only. Whilst we endeavor to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the website for any purpose. Therefore, any reliance you place on such information is strictly at your own risk.

In no event will we be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website and the IOSS Services. IOSS is not liable if the information made available on or through the Website and IOSS Services is used for the users’ medical/clinical decisions or to diagnose or treat a medical or health condition.

Through the Website, you can link to other websites that are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them. We encourage you to read the privacy statements on the other websites you visit.

We make every effort to keep the website working smoothly. However, we are not responsible for, and will not be liable if, the site is temporarily unavailable due to technical issues beyond our control.

19. DISPUTE RESOLUTION

Any disputes arising from the cooperation or use of services related to IOSS will be resolved through amicable negotiation and mutual discussion. If the dispute remains unresolved after such efforts, it shall be finally settled under Greek law by the courts of Thessaloniki, Greece.